Last Updated December 1, 2015
BC in the Cloud (“BC in the Cloud” or the “Company”), a subsidiary of Queue in the Cloud LLC, is committed to protecting the privacy of individuals who visit the Company’s Web sites (“Visitors”) and individuals who register to use the Services as defined below (“Customers”). This Privacy Statement describes BC in the Cloud’s privacy practices in relation to the use of the Company’s Web sites and the related applications and services offered by BC in the Cloud (the “Services”).
1. Web sites covered
This Privacy Statement covers the information practices of Web sites that link to this Privacy Statement, including: http://www.bcinthecloud.com and https://app.bcinthecloud.com (collectively referred to as “BC in the Cloud’s Web sites” or “the Company’s Web sites”).
BC in the Cloud’s Web sites may contain links to other Web sites. The content of such other Web sites is governed by the privacy statements of such other Web sites. The Company encourages you to review the privacy statements of other Web sites to understand their information practices.
2. Information collected
When expressing an interest in obtaining additional information about the Services or registering to use the Services, BC in the Cloud requires you to provide the Company with personal contact information, such as name, company name, address, phone number, and email address (“Required Contact Information”). When purchasing the Services, BC in the Cloud may require you to provide the Company with financial qualification and billing information, such as billing name and address, and the number of employees within the organization that will be using the Services (“Billing Information”). BC in the Cloud may also ask you to provide additional information, such as company annual revenues, number of employees, or industry (“Optional Information”). Required Contact Information, Billing Information, and Optional Information about Customers are referred to collectively as “Data About BC in the Cloud Customers”.
As you navigate the Company’s Web sites, BC in the Cloud may also collect information through the use of commonly-used information-gathering tools, such as cookies and Web beacons (“Web Site Navigational Information”). Web Site Navigational Information includes standard information from your Web browser (such as browser type and browser language), your Internet Protocol (“IP”) address, and the actions you take on the Company’s Web sites (such as the Web pages viewed and the links clicked).
3. Use of information collected
The Company uses Data About BC in the Cloud Customers to perform the services requested. For example, if you fill out a “Contact Me” Web form, the Company will use the information provided to contact you about your interest in the Services.
The Company may also use Data About BC in the Cloud Customers and Data About BC in the Cloud Attendees for marketing purposes. For example, the Company may use information you provide to contact you to further discuss your interest in the Services and to send you information regarding the Company, its affiliates, and its partners, such as information about promotions or events.
BC in the Cloud uses Web Site Navigational Information to operate and improve the Company’s Web sites. The Company may also use Web Site Navigational Information alone or in combination with Data About BC in the Cloud Customers and Data About BC in the Cloud Attendees to provide personalized information about the Company.
4. Web Site Navigational Information
Cookies, Web Beacons and IP Addresses
BC in the Cloud uses commonly-used information-gathering tools, such as cookies and Web beacons, to collect information as you navigate the Company’s Web sites (“Web Site Navigational Information”). This section describes the types of Web Site Navigational Information used on the Company’s Web sites and how this information may be used.
BC in the Cloud uses Web beacons alone or in conjunction with cookies to compile information about Customers and Visitors’ usage of the Company’s Web sites and interaction with emails from the Company. Web beacons are clear electronic images that can recognize certain types of information on your computer, such as cookies, when you viewed a particular Web site tied to the Web beacon, and a description of a Web site tied to the Web beacon. For example, BC in the Cloud may place Web beacons in marketing emails that notify the Company when you click on a link in the email that directs you to one of the Company’s Web sites. BC in the Cloud uses Web beacons to operate and improve the Company’s Web sites and email communications.
When you visit BC in the Cloud’s Web sites, the Company collects your Internet Protocol (“IP”) addresses to track and aggregate non-personal information. For example, BC in the Cloud uses IP addresses to monitor the regions from which Customers and Visitors navigate the Company’s Web sites.
BC in the Cloud also collects IP addresses from Customers whey they log into the Services as part of the Company’s “Identity Confirmation” and “IP Range Restrictions” security features.
5. Public forums, refer a friend, and customer testimonials
BC in the Cloud may provide bulletin boards, blogs, or chat rooms on the Company’s Web sites. Any personal information you choose to submit in such a forum may be read, collected, or used by others who visit these forums, and may be used to send you unsolicited messages. BC in the Cloud is not responsible for the personal information you choose to submit in these forums.
Customers and Visitors may elect to use the Company’s referral program to inform friends about the Company’s Web sites. When using the referral program, the Company requests the friend’s name and email address. BC in the Cloud will automatically send the friend a one-time email inviting him or her to visit the Company’s Web sites. BC in the Cloud does not store this information.
6. Sharing of information collected
BC in the Cloud may share Data About BC in the Cloud Customers and Data About BC in the Cloud Attendees with the Company’s contracted service providers so that these service providers can provide services on our behalf. Unless described in this Privacy Statement, BC in the Cloud does not share, sell, rent, or trade any information with third parties for their promotional purposes.
BC in the Cloud reserves the right to use or disclose information provided if required by law or if the Company reasonably believes that use or disclosure is necessary to protect the Company’s rights and/or to comply with a judicial proceeding, court order, or legal process.
7. International transfer of information collected
To facilitate BC in the Cloud’s global operations, the Company may transfer and access Data About BC in the Cloud Customers from around the world, including the United States. This Privacy Statement shall apply even if BC in the Cloud transfers Data About BC in the Cloud Customer to other countries.
8. Communications preferences
BC in the Cloud offers Visitors and Customers who provide contact information a means to choose how the Company uses the information provided. You may manage your receipt of marketing and non-transactional communications by clicking on the “unsubscribe” link located on the bottom of the Company’s marketing emails. Additionally, you may send a request specifying your communications preferences to email@example.com. Customers cannot opt out of receiving transactional emails related to their account with BC in the Cloud or the Services.
9. Correcting and updating your information
Customers may update or change their registration information by editing their user or organization record. To update a user profile, please login to https://app.bcinthecloud.com with your BC in the Cloud username and password and click “Personal Setup”. To update an organization’s information, please login to https://app.bcinthecloud.com with your BC in the Cloud username and password and select “Account Settings”. To update Billing Information or have your registration information deleted, please email firstname.lastname@example.org or call +1 (267) 341-9610.
10. Customer Data
BC in the Cloud Customers may electronically submit data or information to the Services for hosting and processing purposes (“Customer Data”). BC in the Cloud will not review, share, distribute, or reference any such Customer Data except as provided in the BC in the Cloud Master Subscription Agreement, or as may be required by law. In accordance with the BC in the Cloud Master Subscription Agreement, BC in the Cloud may access Customer Data only for the purpose of providing the Services, preventing or addressing service or technical problems, at a Customer’s request in connection with customer support matters, or as may be required by law.
BC in the Cloud uses robust security measures to protect Customer Data from unauthorized access, maintain data accuracy, and help ensure the appropriate use of Customer Data. When supported by a Visitor or Customer’s browser, Secure Socket Layer (SSL) technology protects Customer Data using both server authentication and data encryption. These technologies help ensure that Customer Data is safe, secure, and only available to the Customer to whom the information belongs and those to whom the Customer has granted access. BC in the Cloud also implements an advanced security method based on dynamic data and encoded session identifications, and the Company hosts its Web sites in a secure server environment that uses firewalls, intrusion detection systems, and other advanced technology to prevent interference or access from outside intruders. BC in the Cloud also offers enhanced security features within the Services that permit Customers to configure security settings to the level they deem necessary. Customers are responsible for maintaining the security and confidentiality of their BC in the Cloud usernames and passwords.
Because the Company uses the Services to maintain Data About BC in the Cloud Customers, this information, which is stored in the Services, is secured in the same manner as described above for Customer Data.
12. Changes to this Privacy Statement
BC in the Cloud reserves the right to change this Privacy Statement. BC in the Cloud will provide notification of the material changes to this Privacy Statement through the Company’s Web sites.
13. Contacting us
Questions regarding this Privacy Statement or the information practices of the Company’s Web sites should be directed to BC in the Cloud via email at email@example.com or by mailing BC in the Cloud, Attn: Legal Department, 3238 W. Germantown Pike, Eagleville, PA 19403.